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  • Summary & Details

Social Acceptance Analysis of Advanced Pilot Area in Smart Mobility Challenge 2020

令和2年度スマートモビリティチャレンジの先進パイロット地域の社会受容性分析

Detailed Information

Category(J)モビリティが実現する地域社会づくり

Translation

Category(E)Developing a Mobility to Create a Future Community
Author(J)1) 後岡 寿成
Author(E)1) Hisanari Ushirooka
Affiliation(J)1) 日本工営
Abstract(J)令和2年スマートモビリティチャレンジの先進パイロット地域を対象に、新しいモビリティサービスに関して①顧客期待、②顧客満足、③ロイヤリティ、④推奨意向の4つの項目についてアンケートを実施し、社会受容性について横断的に分析した結果について示す。

Translation

Abstract(E)A questionnaire was conducted on four items regarding new mobility services: (1)customer expectations, (2)customer satisfaction, (3)loyalty, and(4)recommendation intentions, targeting the advanced pilot areas of Smart Mobility Challenge 2020. The results of a crosssectional analysis of social acceptability using the questionnaire were described.

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